I bought a bought a bottle of gin produced by Cascade Peak Spirits. The stopper was defective and disintegrated, allowing the gin to cascade out of the bottle into the trunk of my car, where the gin was being transported.
I emailed and called the company to request a replacement bottle and to suggest that the company review its packing process and supplier of bottle stoppers.
I have heard nothing from the company since my calls and emails. My concern is that other buyers may experience the same problem or that the gin may become contaminated due to incompletely sealed product.